SWAT Business Consulting LLC

FAQ's About Meeting Guests' Technology Needs We are seeing more and more business travelers at our property. How can a telecommunications system help meet their needs? Business travelers are expecting to see more and more of the same services that they receive in their office. The most important amenities to consider are voicemail and High-Speed Internet access, which will be driving factors in their selection of a place to stay. Additional features that will attract prospects include: unlimited local and long distance calling, teleconferencing, videoconferencing, and offering a wireless hotspot (Wi-Fi) on the property. Some of our guests are inquiring about in-room voicemail. Is this going to become an expected amenity? How do I determine if the demand is worth the investment? Voicemail is in demand, especially for business travelers, and it will definitely become an expected amenity over time. The question you need to answer is what percentage or

Web Creation Creating a Web site that stands out from the competition Author: John Montgomery The Internet has become a critical marketing channel for the lodging industry in terms of providing information, selling rooms and, most importantly, making hotels visible and accessible on the Web. For the lodging industry, having an independent Web site can be very valuable in driving online searches to your hotel. However, even if your Web site has been professionally designed and is a beautiful electronic brochure for your property, it may not be helping you increase reservations. Unless your Web site is optimized to work with search engines and directories, it’s not driving as much quality traffic to your online front door as it could be. Initial Steps When choosing an online strategy for your hotel, one of your first steps will be selecting a domain name. The following tips can prove to be helpful in building a strong Web presence. Brand Name/Franchise Name . Know your brand